Your desire for an (all-inclusive) island vacation has led you straight to Sandals, and now that you have your heart set on an immersive all-inclusive experience, you’re likely considering which suite to book.
Many things have come up in your search to make your stay as comfortable as possible, but on top of that list may very well be the Sandals Butler Service. Now, if you’ve traveled to other chic, adults-focused resorts, you may be familiar with the expectations of this kind of service, but if you’re not, it would serve you well to know ahead of time all the ways butlers can help enhance your vacation, giving you an indulgent island experience that's sure to sweep you off your feet!
If the Sandals Elite Butler Service is new to you, imagine having someone who anticipates your needs before you do and takes care of them without hesitation. These butlers are experienced, highly trained, and always on hand for anything you need—just a call away on your personal phone. With a goal to exceed expectations, you can trust that you'll be in expert hands with your dedicated butler at Sandals Resorts!
For the purposes of this post, we asked around at the various Sandals all-inclusive resorts in the Caribbean to find out about some of the most common Sandals Butler requests, and overall, just how far your butler will go to make you smile during your time in the islands. This post sums up everything that we found out!
Picture: Patio views in the Awa Seaside Butler Bungalows at Sandals Royal Curaçao.
First things first: All butlers at Sandals are professionally trained, ensuring you receive the highest level of service. Your first encounter with your butler will likely be upon arrival, where you'll be welcomed with lemongrass-scented hand towels—a refreshing touch after a long flight. You may also be offered a welcome drink or cocktail before heading off to explore the resort. Many guests leave it to their butler to handle their luggage while they make their way to the pool to soak up some sun.
Afraid your butler will disturb the intimacy of your Sandals experience? Don’t worry, your butler will know when to be out of sight, and is right there when his/her service is required. Need something sorted out right away? Summon the butler with your (mobile) butler phone whenever you please.
Picture: Floating tray in swim-up suite at the all-inclusive Sandals Royal Bahamian in The Bahamas.
Sandals Resorts butlers are known for going above and beyond for their guests—it's what they're trained to do. Many butlers share that it’s rewarding to know they’ve met or even exceeded guests' expectations. They often value the connections they make and take pride in creating memorable experiences. For them, delivering personalized service isn't just part of the job—it's a chance to make a genuine impact on someone's vacation.
Picture: Service with a smile! Evening butlers at Sandals Royal Curaçao.
The main purpose of butlers at Sandals is to make your stay more relaxing, comfortable, and enjoyable. A question you may be asked by your butler on arrival is, “What can I get you when we get to your suite?” As our guest, you can request champagne, snacks, or just to have your luggage unpacked. And that's just the start! Read on for some of the other common requests that butlers are used to getting, which will help take your Sandals experience to a new level.
What’s better than breakfast in bed after a long and enjoyable night out, or in? Your Sandals butler will be able to bring your breakfast favorites right to your suite if you request it – all you’ll need to do is to fill the resort in on your preferences, and your meal will be served to your specifications.
Let your butler reserve your favorite cabana at the beach or at the pool, first thing in the morning. A great spot guaranteed! You can also request your favorite (alcoholic) drinks and food by the pool or beach, and sometimes your butler will even bring you things you didn’t even know you needed, like a poolside shrimp cocktail, before you even ask!
Booking excursions seems pretty straight forward, until the point where you’re back and forth with the reservation’s agent sharing your dietary restrictions for lunch, adjusting dates or times, or confirming transportation. Your personal butler can book excursions on your behalf, as well as spa appointments, golf tee times, restaurant reservations and other off property trips. When you arrive, you’ll also be able to request that your butler escort you to dinner, or various locations on property, like the spa.
Picture: Exceptional service and views at the all-inclusive Sandals South Coast in Jamaica.
Sandals has top notch service all around when it comes to room service, but things receive a magical touch when butlers come into the mix. Your butler will ensure that your room is properly serviced by housekeeping, and that your minibar and liquors are stocked as per your request. Don’t be afraid to make requests that will make your stay that more comfortable.
The ‘Wow’ factor is important for Sandals butlers, and every day butlers work in this aspect to create the most memorable experiences for guests. ‘Wows’ in rooms include rose petals sprinkled over your bed for a touch of romance, and lunch served by your butler. As one Sandals butler put it, speaking about the services provided to guests, “butlers perform ‘Wows’ in rooms for guests for special occasions or just because. If they request a bubble bath or a romantic setup, we’ll make it happen.”
Picture: There's nothing more romantic than dining under the open skies at Sandals South Coast in Jamaica.
Sandals is all about romance, so it’s no surprise that butlers have it all figured out in this category how to blow you away. Your Sandals butler can help put together a romantic in-room dinner comprising of a select menu. Beach side dinner set ups are also an option. Whatever you need to make that impression or surprise your other half, your butler will work with you to make it happen. Your butler will even have direct interactions with chefs and other resort personnel, just to ensure that whatever you order, or request is just the way you’d like.
Picture: Sandals Resorts butlers add to the ease of an all-inclusive vacation. At Sandals Royal Curacao, Butler Suites include the Kurason Island Poolside Butler Bungalow, which features its own patio Soaking Tub.
Sandals butlers are often the most personable of staff at the resort, and those who make it to the ranks of butler, do so because of their passion to help and make people happy. During your Sandals vacation, you’ll notice that the butlers pay attention to detail in a way that guests are never left disappointed. In fact, most butlers at Sandals go home with armloads of ‘thank you’ cards and tips every week from guests who are over-the-moon happy with the service provided throughout their vacation.
We've explored the most popular butler requests at Sandals Resorts, but there's more to discover when it comes to making the most of your island getaway. Here are some additional treats you can request to enhance your stay—feel free to indulge in whatever makes your vacation truly unforgettable:
Private Balcony Dinner Setup: Consider requesting a romantic dinner setup on your balcony if you want something a little more intimate than a candlelight dinner.
Customized Room Bar: Ask for your preferred liquor and wine to be stocked in your room, such as rum or Pino Grigio.
Morning Coffee and Pastries: Arrange for a daily delivery of coffee and breakfast pastries, fruits, or whatever suits you, at a specific time.
Picture: All-inclusive suite at Sandals Royal Caribbean in Jamaica.
Reserved Poolside Chairs: Have your butler reserve chairs by the pool or beach with coolers and towels ready.
Surprise Snacks and Drinks: Request surprise snacks and drinks during the day to keep you refreshed.
Personalized Room Service: Request specific dishes from any resort restaurant to be delivered to your room (needs to be offered on the resort and available at a restaurant when you ask for it).
Special Occasion Celebrations: Request a cake or special setup to celebrate birthdays or anniversaries.
Pre-Pressed Evening Clothes: Have your butler press your first evening's clothes for a smooth start to your stay.
Daily Beach or Pool Setup: Arrange for your beach or pool chairs to be set up with snacks and drinks each day.
Sunset Cocktails: Enjoy espresso martinis or your favorite drinks on your balcony while watching the sunset.
Picture: Sandals Dunns River: Coyaba Sky Villa Swim-up Rondoval Butler Suite.
Customized Room Snacks: Request snacks like cheese and crackers, nachos, or shrimp cocktail to be available in your room each afternoon.
Poolside Lunch: Have lunch served at your reserved poolside chairs.
Dinner Reservations: Ask your butler to make dinner reservations at your preferred time each night.
When booking a butler suite or villa, it's helpful to know what you want from your experience and communicate this to your butler on day one. Typically, a set team of butlers will assist you throughout your stay, so be sure your first butler confirms that your preferences and requests will be shared with the entire team.
As for tipping, it's customary to tip your butlers for the personalized service they provide. Some guests choose to tip daily, while others wait until the end of their stay. One guest shared, "When we reserve a butler room, we bring thank-you cards and give each butler their tip the last time we see them. We typically start with a base of $30 per shift and adjust based on how often we see the butler and the level of service. For a 7-day stay, tips may range from $400 to $500." Keep in mind, this is just an example—tipping is always completely up to you.
Embrace the serenity of an Awa Seaside Butler Bungalow at the all-inclusive Sandals Royal Curaçao.
All in all, having a butler-included suite at the all-inclusive Sandals Resorts is pure vacation magic. If you're thinking of upgrading, get ready for surprises—maybe even a little singing if you're lucky enough to have a multi-talented butler! The goal is to make your Sandals experience more than you ever dreamed of, and honestly, it always delivers. Believe us, the Sandals butler suites are worth the splurge, especially if you're on your honeymoon or celebrating an anniversary—they take romance to a whole new level!
For more examples and butler stories, visit Sandals Elite Butler Service.
Picture: Sandals Dunn's River: Coyaba Sky Villa Swim-up Rondoval Butler Suite with a private pool sanctuary. Have a celestial stay with your own Stargazing Concierge!